room with students and tutors

Online Tutoring Services

Although the Tutoring and Learning Centers are closed and no in-person tutoring is available, we do have online services available to student. Smarthinking Online Tutoring is available 24/7 at no charge to our currently enrolled students. For detailed instructions for this program, click Smarthinking Instructions.

Students have many options with this service: work with a tutor, submit a question or submit writing assignments. Sessions are recorded and students are able to review those as needed. Videos are available to provide instruction on accessing drop-in tutoring, how to use a whiteboard and how to use writing feedback: Smarthinking Videos

What is SMARTHINKING?

Students connect to live tutors from any computer that has Internet access. SMARTHINKING is a virtual learning assistance center providing online tutoring 24 hours a day, 7 days a week.  It also has an online writing lab where e-structors critique and return essays within 24 hours.

How do I access SMARTHINKING?

  1. Log into myChargerNet.
  2. Select Student Tab.
  3. Click on the Smarthinking logo at the lower right of the page to access the online tutoring services.

If you need assistance setting up your account or using SMARTHINKING, contact our TLC staff at Tutoring@ColumbiaState.edu.

In addition, the TLC website offers several free tutorials, including helpful videos over MLA Format, Integrating Sources, and Writing an In-Class Essay, facilitated by Williamson County writing tutor Amy McDonald: Useful Tutoring Links.

How to Use SMARTHINKING

Click arrow to play, then click on "YouTube" to view in larger screen.

How to Use Drop-in Tutoring

How to Use a Whiteboard

How to Use Writing Feedback

How do students and e-structors interact?

Students work in real-time with an e-structor, submit questions or essays for a next day response, or pre-schedule online appointments. Students communicate with e-structors using a virtual whiteboard technology. Scientific and mathematical notation, symbols, geometric figures, graphing and freehand drawing can be rendered quickly and easily.

Which subjects have tutors?

SMARTHINKING provides tutoring in Mathematics (Basic Math through Calculus II), Writing, Chemistry, Physics, Biology, Accounting, Economics, Spanish and Statistics. Math tutors are available 24 hours a day, seven days a week during the school year. Over 80% of SMARTHINKING tutors have a Masters or PhD in their respective discipline, and average eight years of teaching experience. Students can:

  • "Drop-in" for live tutoring
  • Submit questions for a response within 24 hours
  • Pre-schedule sessions
  • View archives of past sessions

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