Help Desk Technician Training

Classes Start March 18

5 Week Courses:

  • IT Essentials
    Cisco IT Essentials: PC Hardware and Software provides a comprehensive overview of computer hardware and software and an introduction to advanced concepts  in computing.  Topics include the internal components of a computer, assembling a computer system, installing an operating system, troubleshooting using system tools and diagnostic software, connecting to the internet, and sharing resources in a network environment. This course integrates virtual learning tools to supplement classroom learning and provide an interactive "hands on" experience.

    Register for this class

  • Intro to Networks
    CCNA 1: Networking Fundamentals is the first of 4 courses leading to the Cisco Certified Network Associate (CCNA) designation. This course introduces the architecture, structure, functions, components and models of the internet and other computer networks. It uses the OSI and TCP layered models to examine the nature and roles of protocols and services at the applicaton, network, data link and physical layers. The principles and structures of IP addressing and the fundamentals of Ethernet concepts, media and operations are introduced to provide a foundation for the curriculum. Labs use a "model internet" to allow students to analyze real data without affecting production networks. Packet Tracer (PT) activities help students analyze protocol and network operations and build small networks in a simulated environment. At the end of the course students build simple LAN topologies by applying basic principles of cabling, performing basic configurations of network devices such as routers and switches, and implementing IP addressing schemes.

    Register for this class

Can lead to certification in:

  • A+
Class Schedule
  • Tuesday and Thursday Nights
  • Williamson County Campus, Room 108

The course fee for each class is $579.

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