If you suspect an individual may become violent:
- Call 911.
- Try to calm the person down, but don’t threaten.
- Maintain an escape route and distance if a weapon is present.
If you encounter an already violent situation:
- Evacuate and call 911. If you are unable to leave, seek shelter inside the building preferably behind a locked door in a room without windows.
Signs of distressed students or employees:
(Notify campus security, counseling staff, extended campus directors, or the associate vice
president of student services if you notice one or more of these behaviors.)
- excessive unexplained absence
- changes in behavior, hygiene or appearance
- threats made against other individuals
- threats of suicide
- excessive or inappropriate anger
- substance abuse
- expressing unusual thoughts or exhibiting unusual behavior
- plotting violence
- behavioral or emotional changes
- fascination with weapons
Best practices for handling employment actions:
- Partner with the counseling center as you prepare to take actions, which are corrective or disciplinary in nature.
- Have another supervisor in the room as a witness.
- If there is a past history of volatile behavior, campus security personnel can be nearby during difficult meetings such as terminations.
- Give consideration to the day of week/time of day for a difficult meeting to reduce the number of people who are potentially exposed.
- Consider the location of a difficult meeting. If there is concern about volatile behavior, choose a private room with more than one exit.
- For a difficult meeting, pre-screen the individual for behavior. Pre-screening involves the support staff greeting the individual and observing if there are any concerning behaviors upon arrival or departure.
- Provide a cooling off period for employees who get angry or very upset during a meeting. Stop the meeting and consider paid administrative leave for 24-48 hours and a follow-up meeting.